Privacy Policy
Last updated: 19/06/2025
At Adair Wines (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information including but not limited to:
- Your name
- Date of birth (to verify you are 18+)
- Email address
- Phone number
- Shipping and billing address
- Payment details
- Any other information you provide when you contact us or make a purchase
We also automatically collect certain technical data when you use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
2. Why We Collect Your Information
We collect your personal information to:
- Process and fulfill orders
- Verify your age (you must be 18+ to purchase alcohol)
- Communicate with you about your orders, account, or our products
- Improve our website and customer experience
- Comply with legal obligations
3. How We Collect Information
We collect information:
- When you place an order or create an account
- When you subscribe to our newsletter or updates
- When you contact us via email or forms
- Automatically through cookies and analytics tools
4. Disclosure of Your Information
We may disclose your personal information to:
- Payment processors and delivery partners
- IT and marketing service providers
- Government authorities if required by law
- Other third parties with your consent or as permitted by law
We do not sell your information to third parties.
5. Storage and Security
We store your personal information securely using industry-standard methods. While we take reasonable steps to protect your data, no method is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and collect usage data. You can control cookie settings in your browser.
We may also use third-party services like Google Analytics to track website performance.
7. Marketing Communications
If you opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
8. Access and Correction
You have the right to access and correct your personal information. Contact us at [email protected] to make a request. We will respond within a reasonable timeframe.
9. Overseas Disclosure
Some of our service providers may be located outside of Australia. If we disclose your information overseas, we will take reasonable steps to ensure it is handled in accordance with this policy and Australian law.
10. Children and Age Verification
Our website is intended for users aged 18 years or older. We take steps to verify age during the checkout process and do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of the site constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
[Your Business Name]
Email: [email protected]
Postal Address: 167 Saddlers Creek Rd, Mudgee, 2850
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.